Lean Process Improvement – 1 Day – Pivotal: the facilitators

pivotal: "vitally important in determining outcome, progress or success"

"The work Sheryl has done with board members is working… it’s no longer theory but starting to be put into practice!”

Board Chairman

"Sheryl’s also very good on time. She keeps to time and covers everything off. She’s not frightened to dump stuff though – she’ll go along with what’s happening for the group and deal with whatever comes up.”

Board Chairman

"Take facilitation – I feel like I can sit down with Sheryl for 10 to 15 minutes and portray something and the results will come across [from Pivotal]. It doesn’t soak up a lot of time [talking to Pivotal] and Pivotal is very outcome-orientated. I like that about them.”

Chief Executive

“That fresh attitude…it invigorates us to do other things, to look at things differently. Sheryl pulls your head out of the sand!”

Chief Executive

“After a few years in business I was going around in circles. I just needed some new input and Sheryl was the one to give me that. What with the long hours I was working I never had time to think. I got into the same trap as I had in my earlier businesses. I sat down with Sheryl and it seemed like I could start working less hours and getting more money! I followed her advice to the ‘t’. I had been working IN my business not ON it. I couldn’t believe it!”

Business Owner

This service has qualified for the NZTE Capability Development Voucher Scheme, and is eligible for voucher redemption.

This one-day course will give you the foundation to begin implementing Lean process improvement tools in your workplace.

We will explore the foundations of Lean through the Toyota Precepts and the five critical improvement concepts (value, water, variation, complexity and continuous improvement).

What you will cover:

Understanding Lean
The Five Critical Improvement Concepts
Understanding Value with the Kano model
Types of Waste
Understanding Lean
The Plan, Do, Study, Act (PDSA) Cycle
Using the R-DMAIC-S Model
Lean Thinking Tools
Kaizen Events
Data Gathering and Mapping
A Plan to Take Home

How you will benefit:

Define Lean, its key terms, and the five critical improvement concepts
Describe the Toyota Production System
Use the Kano model to understand, describe, analyse, and improve value
Identify and reduce various types of waste
Use the PDSA and R-DMAIC-S models to plan, execute, and evaluate Lean changes
Use Lean thinking frameworks, including 5W-2H, Genchi Genbutsu and Gemba
Prepare for and complete a basic 5-S
Describe the key elements of Kaizen events, particularly a Kaizen blitz
Gather, analyse, and interpret data using flow charts, Ishikawa and SIPOC diagrams, and value stream maps
Go back to your organisation with a plan to begin incorporating Lean in your process improvements

You will receive a workbook that includes an overview of this training for your future reference

Duration
Workshop of One Day

Please contact us for more information

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